remember the terrible, horrible, no good, very bad thing that happened to my laptop?


i called dell who informed me that my laptop was out of contract for the warranty. i had to wait til this morning to speak with the out-of-contract department.


tech guy: ok, mrs d. you can send that to us. just take out the hard drive and we will take care of it.
me: i don't know how to take out the hard drive. i apparently don't even plug it in without blowing it up. do you know how much this will cost?
tech guy: this type of repair costs $699.00
me: *starts crying*
tech guy: ummm, mrs d? hello? please don't cry.
me:i'm sorry *sniff* it's just that i just got that laptop and i can't afford a new one and for $699 i might as well just get a new one and i really like mine. *sobbing now*
tech guy: hold on one minute
i sit sniffling like a baby, listening to the hold music while he checks something, probably referrals for therapy
tech guy: mrs d, you are only out of contract by 10 days. we aren't going to charge you for that. i am sending a delivery person to your house with a box, he will wait while you package the laptop, we will have it back to you in 7 working days.


i then thank him profusely for being the kindest, coolest and bestest tech guy ever in the history of all tech guys. i love him. no, really.


so buy from dell. go there right now. you know you want new toys. i swear i would buy anything from them. dell pjs? sure. dell cookies? no problem. dell underwear? sign me up. but mostly dell computers because i cannot tell you how happy i am right now.